Job Detail

Job Description

Below are the requirements and duties that will be required from the candidate;

Duties and Responsibilities

• Conducting repair and maintenance functions on television sets.
• Detecting damages and other malfunctions and repairing the same.
• Following all standard operating procedures of the establishment.
• Working in tandem with the company policies.
• Appropriately handling all repairs and testing equipment’s.
• Interacting with customers to understand the issues of their television sets.
• Checking the display settings and color tubes of the televisions.
• Thoroughly inspecting and testing the electronic units and circuits in the televisions.
• Testing the television sets to ensure the proper working of the same.
• Effectively managing time and meeting all specified targets and deadlines.
• Completing all tasks as assigned by the supervising authorities

Requirements:

• Excellent knowledge of customer service best practice with previous experience;
• Ability to repair a variety of mobile devices.
• Should have excellent written as well as verbal communication skills and the ability to interact with customers.
• Sound understanding all technical aspects of television sets and ability to appropriately handle repair tools.
• Experience with the following: Microscopic Electronics Board Experience;
• Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing;
• Excellent organizational skills;
• Good attention to detail and ability to show initiative;
• Previous experience of working in a Repair Technician role;
• Ability to demonstrate practical troubleshooting and problem analysis techniques;
• Ability to plan and prioritize your workload without supervision;
• Ability to prioritize, manage and perform under pressure to meet SLA’s.

Candidates who meet the above required to send their latest CV’s with the day-to-day contact on the email provided; HR.ZM@transsion.com. not later than 20th November, 2021. Hand delivered applications will not be received at this point.

Skills Required

• Technical acumen