Job Detail

Specialist Mobile Apps - MTN Zambia

Date Posted: Apr 14, 2022
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Job Detail

  • Location:
    Lusaka, Lusaka, Zambia
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    Morning Shift
  • Career Level:
    Operational level
  • Positions:
  • Experience:
    2 Year
  • Gender:
    No Preference
  • Degree:
    Bachelors Degree
  • Apply Before:
    Apr 21, 2022

Job Description

The key responsibilities for this role include but not limited to the following:

  • Cascades global design blueprints for MoMo App and localizes the plans to enable consistent user experience;
  • Conducts extensive market research to understand customer demographics & preferences and develops business case for localizing features;
  • Collaborates with product, security, technology teams and relevant stakeholders to align on delivery of the best-in-class MoMo App;
  • Provides inputs to the overall UI/UX experience relevant to the local market and ensures the MoMo app meets the set standards;
  • Works with technology and API integration teams for in app APIs and obtains sign off from group on the proposed localizations;
  • Releases local configurations, upgrades and updates to the App and Manages and maintains local instances of the App;
  • Analyzes and shares the latest app user information with product teams to inform and influence the direction of the apps through strategic and functional findings;
  • Manages third-party development teams to ensure MoMo App updates are timely and has the least impact on customers;
  • Provides L1 query/incident resolution and escalates all other issues to the group and logs and reports all issues escalated on the MoMo App;
  • Captures voice of customer and suggests possible improvements to the App and supports group in any phase of development of the App, as and when required.

Candidate Requirements

  • Grade 12 certificate with 5 credits or better of which English and Mathematics are a must;
  • Degree in IT;
  • A minimum of 2 to 3 years’ total experience in Mobile App Development or allied field is required;
  • Experience in Fintech, banking, Financial Services, E-commerce is preferred;
  • Experience in Mobile app development, management in a Fintech / E-commerce environment;
  • Experience with UX/UI Design is an added advantage;
  • Experience working in a global/multinational enterprise with a good understanding of emerging markets is advantageous.

Women are strongly encouraged to apply

Hand delivered applications will not be accepted.

Note: that only shortlisted candidates will be contacted.

*Please note you have to apply to this job advert as directed by the employer and not through*



Skills Required

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Company Overview

Lusaka, Lusaka, Zambia

Our brand is among the most admired brands in Africa as well as among the most valuable African brands. We believe everyone deserves the benefits of a modern connected life.MTN is now the leading telecommunication provider in Zambia and has grown rap... Read More

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