Job Detail

Reservations Consultant - Livingstone’s Adventure

Date Posted: Nov 12, 2021
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Job Detail

  • Location:
    Livingstone, Southern, Zambia
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    Morning Shift
  • Career Level:
    Operational level
  • Positions:
    1
  • Experience:
    2 Year
  • Gender:
    No Preference
  • Degree:
    Diploma
  • Apply Before:
    Nov 19, 2021

Job Description

Job purpose

  • You are responsible for the day-to-day operations of reservations
  • You are responsible for taking bookings from agents.
  • You must ensure booking status is constantly up to date.
  • Your priority must be customer satisfaction.
  • You are responsible for the office equipment and other facilities in the office at all times.
  • You are responsible for the group requirement, specials request, educations, and site inspections.
  • You are responsible for the Manual Reservations of reservations.

Requirements

  • Great communication skills.
  • Customer orientation.
  • Must be professional, ethical, and have a positive attitude.
  • Impressive time management and organizational skills.
  • Must provide great customer service and product knowledge.
  • Must have great interpersonal skills, patience and a listening ear.
  • Must have the ability to maintain accurate records about customer bookings, payments and any additional information.

Qualifications and skills

  • Grade 12 certificate.
  • Diploma/Degree in hotel management, travel and tourism or equivalent.
  • 2-3 years’ experience in the hotel or hospitality industry.
  • Proven experience in customer service or public relations will be an added advantage.
  • Proficient in computer use for scheduling reservations and record keeping.
  • Awareness of industry standards

Benefits

Job is expired

Company Overview

Livingstone, Southern, Zambia

Livingstone’s Adventure allows Africa’s natural wonders to be experienced the way the first explorers must have seen them. Itineraries are customised according to visitor interests, with emphasis on the pristine wilderness, great river wildlife and s... Read More

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