Job Detail

Manager, Sales Planning and Operations - MTN Zambia

Date Posted: Oct 14, 2021
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Job Detail

  • Location:
    Lusaka, Lusaka, Zambia
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    Morning Shift
  • Career Level:
  • Positions:
  • Experience:
    5 Year
  • Gender:
    No Preference
  • Degree:
    Bachelors Degree
  • Apply Before:
    Oct 20, 2021

Job Description

The key responsibilities for this role include but not limited to the following:

  • Manages the day-to-day sales back office by ensuring there is a seamless collaboration between all stakeholders within the Sales & Distribution ecosystem;
  • Develops and executes an efficient logistics management system to ensure stock availability at all times and in the right quantities/format;
  • Supervises efficiently the support service operation for the entire field sales force (Regional Sales/Mobile Money Team);
  • Ensures a timely redress of customer/stakeholder issues by having in place SLAs that are monitored and looking for enhancement to allow for efficiencies within the sales operations;
  • Collates & circulates sales targets and territory performance to Sales & Distribution Management for decision making;
  • Ensures the smooth implementation of policies and procedures to guide and facilitate the sales operations task;
  • Establishes and ensures that the appropriate control systems are in place for reporting & accurate delivery of stock to trade;
  • Ensures the effective and efficient management of all MTN commercial inventory in all warehouses and stock pick points;
  • Ensures effective Partnering with sales planning & operations Partners to achieve service excellence delivery.
  • Responsible for sales reporting, reconciliation and reimbursement of Distributor discounts and incentives;
  • Ensure efficient and effective management of distributor contracts

Candidate Requirements

  • Grade 12 certificate with 5 credits or better of which English and Mathematics are a must;
  • A degree in Marketing/Sales/Administration or Supply Chain;
  • 5 years’ relevant experience in a supervisory role;
  • Sales Acumen – Analytical & uses data/insights & experience to make fact-based decisions. Numerate, IT/financially literate;
  • Good knowledge of Supply Chain Management;
  • Administrative management – to ensure quality & timeliness, accurate & timely reports, projects trends & builds forecasts.
  • Strategy Implementation

Women are strongly encouraged to apply

*Please note you have to apply to this job advert as directed by the employer and not through*

Hand delivered applications will not be accepted .


Skills Required

Job is expired

Company Overview

Lusaka, Lusaka, Zambia

Our brand is among the most admired brands in Africa as well as among the most valuable African brands. We believe everyone deserves the benefits of a modern connected life.MTN is now the leading telecommunication provider in Zambia and has grown rap... Read More

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