The key responsibilities for this role include but not limited to the following:
Manages the day-to-day sales back office by ensuring there is a seamless collaboration between all stakeholders within the Sales & Distribution ecosystem;
Develops and executes an efficient logistics management system to ensure stock availability at all times and in the right quantities/format;
Supervises efficiently the support service operation for the entire field sales force (Regional Sales/Mobile Money Team);
Ensures a timely redress of customer/stakeholder issues by having in place SLAs that are monitored and looking for enhancement to allow for efficiencies within the sales operations;
Collates & circulates sales targets and territory performance to Sales & Distribution Management for decision making;
Ensures the smooth implementation of policies and procedures to guide and facilitate the sales operations task;
Establishes and ensures that the appropriate control systems are in place for reporting & accurate delivery of stock to trade;
Ensures the effective and efficient management of all MTN commercial inventory in all warehouses and stock pick points;
Ensures effective Partnering with sales planning & operations Partners to achieve service excellence delivery.
Responsible for sales reporting, reconciliation and reimbursement of Distributor discounts and incentives;
Ensure efficient and effective management of distributor contracts
Candidate Requirements
Grade 12 certificate with 5 credits or better of which English and Mathematics are a must;
A degree in Marketing/Sales/Administration or Supply Chain;
5 years’ relevant experience in a supervisory role;
Sales Acumen – Analytical & uses data/insights & experience to make fact-based decisions. Numerate, IT/financially literate;
Good knowledge of Supply Chain Management;
Administrative management – to ensure quality & timeliness, accurate & timely reports, projects trends & builds forecasts.
Strategy Implementation
Women are strongly encouraged to apply
*Please note you have to apply to this job advert as directed by the employer and not through findershub.co.zm*
Hand delivered applications will not be accepted .
Our brand is among the most admired brands in Africa as well as among the most valuable African brands. We believe everyone deserves the benefits of a modern connected life.MTN is now the leading telecommunication provider in Zambia and has grown rap... Read More