Job Detail

Food & Beverage Manager - Findershub

Date Posted: Dec 02, 2023
Login to View Salary

Job Detail

  • Location:
    Kabwe, Central, Zambia
  • Company:
  • Type:
  • Shift:
    Morning Shift
  • Career Level:
    Operational level
  • Positions:
  • Experience:
    3 Year
  • Gender:
    No Preference
  • Degree:
  • Apply Before:
    Dec 31, 2023

Job Description

Main responsibilities

  • Develop and implement Food & Beverage annual business plans and medium-term strategies, as well as establishing key performance objectives and plans to ensure the hotel meets its business targets and drives sustainable profitable growth.
  • Maintain beverage department policies and procedures to control beverage and labor costs while maintaining quality product, presentation, and service.
  • With the Chef, maintain food and beverage cost while maintaining quality product, presentation, and service.
  • Actively participates in the strategic marketing initiatives to ensure exposure of the Food & Beverage part of the Hotel and creates active strategies to maintain a strong social media engagement.
  • Cultivate a culture of exploring new strategies on how revenue streams can be developed.
  • Produce monthly management reports on the operation of Food and Beverage Department.
  • Prepare departmental budgets ensuring that costs and departmental inventory is controlled, and that target productivity and performance levels are attained.
  • Review food sales for accuracy daily.
  • Proactively react to new trends in marketplace by implementing food and beverage promotions.
  • Lead the restaurant, bar and events team in expense and cost control with required services and standards while monitoring the performance of all the outlets in this process.
  • Drive high level of guest satisfaction through the consistent execution of brand standards, visible operational leadership, active trend analysis and hands-on interaction with guests and associates.
  • Cultivate a positive culture surrounding the guest feedback platform and formulate strategies to continually improve the guest experience.
  • Manage service aspects in all food and beverage assigned areas and events.
  • Ensure the highest standards of Food & Beverage service and presentation in all food and beverage outlets.
  • Maintain close communication links with all employees. Provide a motivating influence and seek input regarding food and beverage issues from employees. Ensure a high level of positive communication exists between the Food & Beverage and Food Production staff.
  • Perform any other duties as requested by the General Manager.

Basic Requirements

  • Diploma in Hotel Management or its equivalent.
  • Must have 3-5 years of experience in a similar /related position.
  • In-depth understanding of hotel systems, procedures with strong administrative capabilities.
  • Exceptional organizational, leadership, problem solving and communication skills.
  • Excellent customer service skills.
  • Works well in stressful and high-pressure situations.
  • Must maintain composure and objectivity under pressure.
  •  Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
  • Has the ability to train others to ensure 4 diamond service.
  • Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.

To apply for this job email your details to


To be discussed with successful canidate

Skills Required

Job is expired

Company Overview

Lusaka, Lusaka, Zambia

Finders hub is an online database, web-based platform offering a real time solution to potential employers and recruiters to quickly source an individual with the required skills set, from a readily available database. The platform runs as an online... Read More

Related Jobs

Google Map