Desk Consultant

Desk Consultant - Livingstone’s Adventure

Date Posted: Nov 12, 2021

Job Detail

Location:

Livingstone, Southern, Zambia
Company:

Livingstone’s Adventure
Type:

Full Time/Permanent
Shift:

Morning Shift
Career Level:

Operational level
Positions:

1
Experience:

2 Year
Gender:

No Preference
Degree:

Diploma
Apply Before:

Nov 19, 2021

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Job Description

Job purpose

To take client bookings.
To be responsible for guest relation.
To offer customer support and answer customer questions.
You will be responsible for guiding and advising customers.
Answer all incoming calls and redirect them when need be.
You will monitor and update records and files.

Requirements

Great communication skills.
Customer orientation.
Must be professional, ethical, and have a positive attitude.
Impressive time management and organizational skills.
Must provide great customer service and product knowledge.
Must have great interpersonal skills, patience and a listening ear.

Qualifications and skills

Grade 12 certificate.
Diploma/Degree in hotel management, travel and tourism or equivalent.
2-3 years’ experience in the hotel or hospitality industry.
Proven experience in customer service or sales will be an added advantage.
Proficient in computer use for record keeping.
Experience with office machines e.g., Printers

Benefits

Skills Required

Job is expired

Company Overview

Livingstone’s Adventure

Livingstone, Southern, Zambia

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Livingstone’s Adventure allows Africa’s natural wonders to be experienced the way the first explorers must have seen them. Itineraries are customised according to visitor interests, with emphasis on the pristine wilderness, great river wildlife and s... Read More

Job Detail

Desk Consultant - Livingstone’s Adventure

Job Detail

Job Description

Benefits

Skills Required

Company Overview

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