Job Detail

Business Systems Analyst - MTN Zambia

Date Posted: Oct 14, 2021
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Job Detail

  • Location:
    Lusaka, Lusaka, Zambia
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    Morning Shift
  • Career Level:
    Operational level
  • Positions:
  • Experience:
    Less Than 1 Year
  • Gender:
    No Preference
  • Degree:
    Bachelors Degree
  • Apply Before:
    Oct 20, 2021

Job Description

The key responsibilities for this role include but not limited to the following:

  • Performs Business Analysis on IT product development projects in line with the agreed business methodology and business architecture guidelines;
  • Reviews and understands system functionality applicable to each project;
  • Inputs into identifying ways to fine tune systems in line with changing work practices;
  • Determines, documents, and reviews user requirements for all projects;
  • Reviews requirements, determines objectives and risks and issues and update URS for the competency center functional design;
  • Reviews technical specifications to ensure user and functional requirements are met;
  • Constructs business cases for initiations proposed by the business;
  • Researches and considers best practice, local conditions, trends, as well as competitor activity;
  • Identifies business improvement and optimization opportunities;
  • Designs and documents business solutions (process, system and measurements) that meet current and future user requirements;
  • Facilitates JAD (Joint Application Design) with relevant stakeholders;
  • Defines and constructs context diagrams which form part of the basis of process mapping;
  • Assists in drafting policies, processes and procedures;
  • Establish and maintain quality standards that will enhance the customer experience and cost efficiency
  • Provide constant status reports and feedback as to business analysis deliverables to internal customers and program manager Ensure traceability of requirements from business through to development and implementation.

Candidate Requirements

  • Grade 12 certificate with 5 credits or better of which English and Mathematics are a must;
  • BSc Degree in IT/Software Engineering or related discipline;
  • ITIL certification;
  • Certification in Project Management (PMP, CAPM, PRINCE2) and/or Business Analysis will be an added advantage.

Women are strongly encouraged to apply

Hand delivered applications will not be accepted

*Please note you have to apply to this job advert as directed by the employer and not through*


Skills Required

Job is expired

Company Overview

Lusaka, Lusaka, Zambia

Our brand is among the most admired brands in Africa as well as among the most valuable African brands. We believe everyone deserves the benefits of a modern connected life.MTN is now the leading telecommunication provider in Zambia and has grown rap... Read More

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